Your Internet Bill Is About to Get More Confusing

Open Technology Institute Chief of Staff Chhaya Kapadia was quoted in the Washington Post for a story on internet nutrition labels as well as featured in the outlet's "What sources are saying" section.

The internet labels aren’t ideal. They’re less helpful, for example, if you buy internet, TV and phone service bundled together.

Still, “things that are often buried in the fine print are often clearer,” said Chhaya Kapadia, chief of staff for New America’s Open Technology Institute, which advocated for the nutrition labels.

A sample of Kapadia's contribution to the "What sources are saying" section:

The label was made possible by over a decade of advocacy from public interest groups like mine, several FCC actions, an Executive Order from President Biden, and an act of Congress—and still its impact and usability is limited because of resistance from industry.

But it doesn’t have to be that way. Imagine what your experience with your internet service provider would be like if our government insisted on well-done consumer transparency.