Tug-of-War on Loan Servicing

In The News Piece in Inside Higher Ed
Nov. 27, 2017

Ben Barrett was quoted in Inside Higher Ed on increased regulations for student loan servicers:

There is growing evidence that more action is needed from federal and state regulators to rectify poor performance by servicers, said Ben Barrett, a program associate with the education policy program at New America, who follows servicing issues.

“There definitely needs to be some coordination between states and between the states and the federal government to ensure there aren’t any hiccups,” he said. “But they’re trying to protect servicers against having to comply with myriad state regulations.”