Teachers union members bring lawsuit against Navient

Clare McCann was quoted in CNBC about a lawsuit against Navient.

However it's not always in the financial interest of lenders such as Navient to help borrowers into the debt relief program, he said, because they then lose the business to FedLoan, the company that administers the public service loan forgiveness program for the government.

That the program is failing teachers is ironic, said Clare McCann, a federal policy expert at the New America Foundation.

"Teachers are one of the groups it was specifically designed to help," McCann said, adding that there are likely tens of thousands of educators who should be eligible for the program.