The Growing Need for Technical and Digital Literacy

Seeta Peña Gangadharan has spent the past three years researching computer literacy as a senior fellow at the New America Foundation, a nonpartisan think tank. "I hear story after story about students from librarians, or from students themselves, saying, 'I don't understand why my email account has like 500 junk emails,' " she said. "They have no idea how to get off these lists."