Repair Penalty
Criteria: I am not penalized for getting the product properly repaired by a third party or for repairing it myself.
Indicators
The test is under discussion, so we will not be evaluating it, but it does have the following indicator:
- The company does not penalize consumers (voided warranty, etc.) if they get the product repaired by someone other than the original manufacturer or their authorized representatives.
The Digital Standard Testing Handbook
- Definitions
- Introduction
- Terms of Service and Privacy Policy Documents
- Terms of Service and Privacy Policy Change Notification
- Process for Terms of Service Enforcement
- Transparency About Terms of Service Enforcement
- Identity Policy
- Security Oversight
- Third-Party Requests for User Data
- Data Control
- Data Collection
- Minimal Data Collection
- Data Use
- Data Retention and Deletion
- Threat Notification
- User Notification About Third-Party Requests for User Information
- Transparency Reporting
- Governance
- Open Source
- Interoperability
- Ownership
- Resale
- Functionality Over Time
- Privacy by Default
- Best Build Practices
- Authentication
- Encryption
- Known Exploit Resistance
- Vulnerability Disclosure Program
- Security Over Time
- Product Stability
- Personal Safety
- Open Innovation
- Business Model
- Repair Accessibility
- Repair Penalty
- Data Benefits