Better Life Lab: Schedule Chaos

Listen to the Better Life Lab podcast on Slate, hosted by Brigid Schulte and produced by David Schulman.

While an unpredictable schedule has long been a part of many workers’ lives, the advent of new scheduling technology and the pressure to keep labor costs low have turned theschedules—and lives—of most restaurant and retail workers upside down. Through stories from service workers and research from feminist legal scholar Joan Williams, Better Life Lab Director Brigid Schulte shows that predictable schedules not only make life better and healthier for workers, but actually make businesses more profitable.