Additional Readings

7 tips to increase SME participation in public procurement. Kaye Sklar | Open Contracting Partnership. February 2022.

Announcing the State Software Budgeting Handbook. Waldo Jaquith and Robin Carnahan | 18F. August 2019.

Blueprint for a Human-Centered Safety Net. Eleanor Davis, Carlie Guilfoile, Fritz Jooste, Ruthie Reinser, and Jahvita Rastafari | Code for America.

Bringing Social Safety Net Benefits Online. Code for America. August 2019.

Building and Reusing Open Source Tools for Government. Ben Gregori, Mark Lerner, Allison Price, and Hana Schank | Digital Impact and Governance Initiative at New America. July 2020.

The Case for Procurement Reform: Achieving a Shared Vision. CompTIA. 2020.

Chart Book: SNAP Helps Struggling Families Put Food on the Table. Center on Budget and Policy Priorities. November 2019.

The deals behind the meals: How open contracting helped fix Colombia’s biggest school meal program. Sophie Brown and Georg Neumann | Open Contracting Partnership. April 2018.

Digital by default: A guide to transforming government. Bjarne Corydon, Vidhya Ganesan, and Martin Lundqvist | McKinsey Center for Government. November 2016.

Disruptive Technologies in Public Procurement. World Bank. January 2021.

Diversity in “Urban Tech” Procurement. Aspen Institute Center for Urban Innovation. November 2020.

Fairer food for Philadelphia: Providing better meals through open contracting. Open Contracting Partnership. January 2019.

Flexible Funding, Strong Partnerships Key to Ideal IT Shop. Adam Stone | Government Technology. September 2021.

From 1,500 pages to 10: Helping California buy a new Child Welfare System. V. David Zvenyach and Andre Francisco | 18F. March 2016.

Guidebook: Crafting a Results-Driven Request for Proposals (RFP). Harvard Kennedy School Government Performance Lab. 2021.

Hacking Bureaucracy: Reimagining California’s Food Stamp Program in the Digital Age. David Eaves and Laura Winig | Harvard Kennedy School. 2017

How Better Procurement Can Drive Better Outcomes for Cities. Andrew Feldman and Jason Johnson | Governing. October 2017.

How Government Is Reforming IT Procurement and What it Means for Vendors. Ben Miller | Government Technology. April 2017.

How To Address the Administrative Burdens of Accessing the Safety Net. Justin Schweitzer | Center for American Progress. May 2022.

Innovation Begets Innovation: How Challenge-Based RFPs Have Been a Winning Solution for Minnesota. State of Minnesota Department of Administration Office of State Procurement. 2019.

Learning from Failure: When Sharing Software Doesn’t Work. Margaret Lin | Beeck Center.

April 2022.

Modernization Efforts Are Moving Forward For Wisconsin’s Outdated Unemployment System. Christine Hatfield. | Wisconsin Public Radio. September 2021.

Modernizing Access to the Safety Net: Lessons from The Rockefeller Foundation’s Grantees during the Covid-19 Pandemic. Rockefeller Foundation. March 2021.

No Wrong Door: A Holistic Approach to Human Services. Governing. 2016.

The Open Contracting Data Standard. Open Contracting Partnership.

Our vision for how government can and should serve the public in the digital age. | Code for America.

Peddling openness: Mexico City’s Journey to procure a better bike share system. Kaye Sklar, Oscar Hernández, and Mariana Lopez | Open Contracting Partnership. January 2022.

A Playbook for Improving Unemployment Insurance Delivery. Ryan Burke, Mikey Dickerson, Lauren Lockwood, Tara Dawson McGuinness, Marina Nitze, Ayushi Roy, and Emily Wright-Moore | New Practice Lab at New America. June 2021.

Procuring Differently: How Colorado Used User Research and Active Vendor Management for COVID-19 Technology. Elaina Faust, Reilly Martin, Conor Carroll, and Hayley Pontia | Beeck Center. February 2021.

Psychological ownership interventions increase interest in claiming government benefits. Wendy De La Rosa, Eric Giannella, Gwen Rino, Eesha Sharma, and Stephanie M. Tully | Proceedings of the National Academy of Sciences. August 2021.

Qualitative Research at Code for America. Code for America.

Rebooting NYC: An Urban Tech Agenda for the Next Administration. Jacobs Institute’s Urban Tech Hub at Cornell Tech. January 2022.

Renewed Principles of Delivery-Driven Government. Ryan Ko | Code for America. October 2020.

Report to the Congress on Government-Administered, General-Use Prepaid Cards. Board of Governors | Federal Reserve. July 2017.

Retailer Requirements to Provide Online Purchasing to SNAP Households. U.S. Department of Agriculture. August 2022.

The Role of a Challenge-Based Approach in Digital Transformation: A Guide for CIOs in Government. City Innovate. October 2020.

Serving the Citizens—Not the Bureaucracy. Sascha Haselmayer | Chicago Council on Global Affairs. June 2021.

SNAP Participation and costs (1969–2021). U.S. Department of Agriculture. May 2022.

A Snapshot of Government-Wide Contracting For FY 2020 (infographic). U.S. Government Accountability Office. June 2021.

State and Local Expenditures. Urban Institute. 2022.

States’ Use of Technology to Improve Delivery of Benefits. Pamela Loprest, Maeve Gearing, David Kassabian | Urban Institute’s Center on Labor, Human Services, and Population. March 2016.

Study on up-take of emerging technologies in public procurement. Deloitte. February 2020.

2020 Survey of State Procurement Practices. National Association of State Procurement Officials. 2020.

Taming the beast of government contracting: our insights on procurement, tech innovation, and human-centered government. Kisha Bwenge, Kathrin Frauscher, and Reilly Martin | Open Contracting Partnership. May 2022.

The Time Tax. Annie Lowrey | The Atlantic. July 2021.

Transforming public procurement. UK Parliamentary Secretary at the Cabinet Office. December 2020.

The trouble with the federal source code policy, and what to do about it: Part Four. V. David Zvenyach | Medium. October 2018.

USDA Partners with 27 States and Territories to Issue Child Food Benefits for Summer. U.S. Department of Agriculture. July 2022.

UX Summit 2021: Iterating on a State-Level Digital Service Team: Colorado’s Year One Self-Retro. Digitalgov | YouTube. October 2021.

Access for All: Innovation for Equitable SNAP Delivery. Alexander Carther, Heather Hahn, Rayanne Hawkins, and Alena Stern | Urban Institute. June 2020.

Biden Administration Prompts Largest Permanent Increase in Food Stamps. Jason DeParle | New York Times. August 2021.

Chart Book: SNAP Helps Struggling Families Put Food on the Table. Center on Budget and Policy Priorities. November 2019.

Did CARES Act benefits reach vulnerable Americans? Evidence from a national survey. Michal Grinstein-Weiss and Stephen Roll | Brookings Institution. August 2020.

Digital Benefits Coalition Launches to Identify Solutions to the Unemployment Insurance Crisis. Ben Gregori | Digital Impact and Governance Initiative at New America. November 2020.

Digital Tools for COVID-19 Contact Tracing: Identifying and Mitigating the Equity, Privacy, and Civil Liberties Concerns. Koustubh “K.J.” Bagchi, Christine Bannan, Sharon Bradford Franklin, Heather Hurlburt, Lauren Sarkesian, Ross Schulman, and Joshua Stager | Open Technology Institute at New America. July 2020.

Expanded Safety Net Drives Sharp Drop in Child Poverty. Jason DeParle | New York Times. September. 2022

Fact Sheet: President Biden’s New Executive Actions Deliver Economic Relief for American Families and Businesses Amid the COVID-⁠19 Crises. The White House. January 2021.

FDIC Survey of Household Use of Banking and Financial Services. Federal Deposit Insurance Corporation. 2019.

Five myths about the safety net. Mark R. Rank | Washington Post. April 2020.

Five Things You May Not Know About the US Social Safety Net. Sarah Minton and Linda Giannarelli | Urban Institute. February 2019.

FY 2019 SNAP Process and Technology Improvement Grants. U.S. Department of Agriculture. 2019.

How Louisiana Rapidly Scaled Pilot Solutions to Combat COVID-19. Dustin Palmer | Code for America. May 2020.

Lessons From a Historic Decline in Child Poverty. Dana Thomson, Renee Ryberg, Kristen Harper, James Fuller, Katherine Paschall, Jody Franklin, and Lina Guzman | Child Trends. September 2022.

Out of work because of coronavirus, struggling to file for unemployment. Tim Stelloh and Christine Nguyen | NBC News. April 2020.

Pandemic Technology Project. MIT Technology Review. December 2020.

SNAP E&T Pilots: Lessons Learned from Offering Innovative SNAP E&T Services under Pilot Projects. U.S. Department of Agriculture. October 2020.

SNAP Is Linked with Improved Nutritional Outcomes and Lower Health Care Costs. Steven Carlson and Brynne Keith-Jennings | Center on Budget and Policy Priorities. January 2018.

SNAP Technology and Modernization. Jason Boswell | Conduent. June 2017.

Strategies for Increasing Uptake of the Earned Income Tax Credit. Nina Olson, Cassandra Robertson, and Gabriel Zucker | Public Interest Technology at New America. November 2020.

Tracking the COVID-19 Economy’s Effects on Food, Housing, and Employment Hardships. Center on Budget and Policy Priorities. August 2021.

Unemployment Websites are Crashing Across the Country. Jim Zarroli | NPR. March 2020.

What went wrong with America’s $44 million vaccine data system?. Cat Ferguson | MIT Technology Review. January 2021.

Better Collaboration Needed Between 18F, USDS To Reduce Overlap, GAO Says. Alexandra Kelley | NextGov. December 2021.

Fewer and Fewer Small Businesses Are Getting Federal Contracts. Sarah Treuhaft, Eliza McCullough, Michelle Huang, and Tracey Ross | National Equity Atlas. September 2021.

Helping Policy Makers Put People First: A Step-by-Step Tool for User-Centered Policy Making. Dana Chisnell, Vivian Graubard, and Alberto Rodríguez | Beeck Center for Social Impact and Innovation. May 2020.

A Procurement Path to Equity. Open Contracting Partnership. 2020.

Removing Barriers to Access From Remote Identity Proofing. Genevieve Gaudet and Jennifer Wagner | Center on Budget and Priority Priorities. April 2020.

Statewide Customer Service Annual Report FY20. State of Maryland. 2021.

Tech Talent for 21st Century Government. Partnership for Public Service and Tech Talent Project. April 2020.

Technology, Data, and Design-Enabled Approaches for a More Responsive, Effective Social Safety Net. Chad Smith and Sara Soka | Beeck Center for Social Impact and Innovation. January 2021.

Unpacking concepts & definitions – digital public infrastructure, building blocks, and their relation to digital public goods. | Digital Public Goods Alliance. May 2022

What Government Programs Should Measure: How Well They Help People. Robin Carnahan, Amanda Renteria, Trooper Sanders, and Tomicah Tillemann | Governing. January 2021.