Conclusion

The Lower Mekong Region has seen significant economic and technological growth in recent years. While digital transformation efforts are still nascent in the region, the COVID-19 pandemic accelerated tech innovation and the reliance on digital solutions across sectors. Exponential increases in internet connectivity have enabled millions to gain access to online services, created education and job opportunities, and provided new ways to participate in the economy.

Despite progress made, the Lower Mekong Region is still struggling to reach the necessary digital access, basic literacy, and skill levels for effective and sustainable large-scale digital transformation. Human rights, fundamental freedoms, inclusion, and access to information challenges in the digital realm must be addressed. While underdeveloped, regulatory regimes generally show an increasingly authoritarian approach to digital governance, as the region continues to bear the often-conflicting pressures of rival powers and opposing visions for digital transformation—putting a more open and people-centered digital future for the region at further risk.

Many of these challenges are not unique to the Lower Mekong Region but are representative of the challenging terrain LMICs face on their path to digital transformation. It remains to be seen how the disruptions of the COVID-19 pandemic, international supply chain issues, worldwide economic instability, geopolitical influences, and the growing divide between digital democracy and digital authoritarianism will affect the region and its digital development.

Despite this myriad of complex factors, now is the moment to reach across sectors, collaborate on digital development challenges, and elevate opportunities for people-centric, rights-respecting digital transformation, particularly in the following areas:

  • Strengthening human rights, with an emphasis on security and privacy;
  • Improving infrastructure and technology access;
  • Placing people at the center of project and tech design;
  • Fostering supportive and innovative digital ecosystems; and
  • Deploying a more positive vision for the future of tech, including emerging technology and digital public infrastructure.

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