A “discovery sprint,” is a short, intense period of problem investigation. This model, which has been used successfully in the private sector and by the U.S. Digital Service at the White House, allows us to quickly diagnose problems and identify solutions that fit the team and project at hand. When we employ this method at nonprofits and government agencies, we ensure that their full time staff is a part of the process, so that the knowledge and solutions are sustainable.
Some of our recent projects have included:
- Sourcing technological solutions for the Rural Community Assistance Partnership (RCAP), which you can read more about in this blog post from a sprint team member.
- Improving the Rhode Island child welfare system. The team created a journey map of child intake, child to parent matching, and foster parent recruitment and onboarding. Rhode Island is now using the map to identify inefficiencies and re-engineer processes, and recently successfully held an event that saw 174 families become prepared to foster children. You can read more about this sprint from PIT Fellow Marina Martin in the New America Weekly.
- Understanding why legal permanent residents do not naturalize. PIT Fellow Raph Majma is leading a cross-country research effort to provide valuable decision making information about this population, both for nonprofits and their allies. You can read more about this sprint in this blog post.
- Improving tech capacity at the border. During the family separation crisis, we traveled to McAllen, TX, to advise nonprofits on how technology could improve their intake and processing systems, allowing them to serve a greater number of migrants. You can read more about this sprint in an article by the two sprint leads in Slate.