Bob Mical / Flickr
June 4, 2017
Lina Khan was quoted in a Wired article about how antitrust policy intersects with digital privacy, as well as about the state of antitrust thinking in the U.S. and Europe.
Digital competition operates very differently from brick-and-mortar retail stores. “The stickiness of online services is actually quite real,” says Khan. As tech platforms amass more and more data to personally tailor their experience to a consumer, “there is a pretty decent cost to switching.” Consumers who stop using Amazon would lose their purchase history of 10 years. For parents or repeat buyers, that’s not trivial, she says.