The U.S. government’s principal channels with the four families largely consisted of mid-level officials from the Federal Bureau of Investigation and the State Department’s Bureau of Consular Affairs. The FBI was useless. Its tasks were alternately to extract information and to comfort the family. It never shared intelligence. One European hostage, who was incarcerated with the Americans and subsequently released, told me he was shocked that the FBI seemed more interested in gathering evidence to prosecute the hostage-takers than it was in locating the Americans. Our lead agent misled me on several occasions, employing convoluted legalisms that would have impressed the greatest Talmudic scholars. His tactics so frustrated the Sotloffs that they finally asked him to address all queries to me. Though Steve is dead, our nightmare with the FBI continues. The bureau still refuses to give the Sotloffs the original letters he smuggled out of prison, claiming it is studying them for clues.