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April 27, 2017
Clare McCann was quoted in Inside Higher Ed about the influence of top political appointees in the U.S. Department of Education on issues like student loan servicing:
Clare McCann, another former Obama administration official and now a senior policy analyst with New America's Education Policy program, said those new guidelines would be a "devil in the details" moment.
"I suspect you'll probably see more influence from Manning and other top politicals in whatever new guidance they decide to give to FSA on servicing," she said.
...
McCann, the former Obama official, said many of the problems with loan servicing that the guidance from King sought to address were nonpartisan. Alternative guidance from the department would reflect how the department may tackle those problems and, possibly, the influence of administrators like Manning.
"That will really be the devil in the details moment in terms of whether this is really terrible news for borrowers or we see them use the re-compete as an opportunity to improve servicing," she said.