Reid Cramer wrote for the Hill about Family-Centered Social Policy's new approach to designing social policy:
They argue that by centering policies around what will best serve the families previously placed at the margins and giving them a meaningful voice in the policy design process, we will not only shift the power dynamics inherent in the current approach, but we can identify a set of strategic objectives against which success can be measured.
Interventions can then be evaluated in terms of their performance in meeting expectations of those impacted, rather than outdated and preconceived notions of success.
This shift is a necessary precondition for the updating of our social policy system, which is by now long overdue. A human-centered design orientation can also provide a means to support those engaged in the actual work of government they need to do their jobs more effectively and transform our collective efforts for the better.