ISPs, Lobbyists, and Everybody Else React to FCC Net Neutrality Decision

The new rules cover wireless broadband as well as fixed networks, reflecting the rapid growth of wireless traffic. They empower the FCC to hear and act upon complaints about interconnection issues, such as the bottlenecks found by Measurement Lab. And new transparency rules will require carriers to disclose promotional rates, fees, surcharges, and data caps, and to report packet loss as an indication of performance. Customers have complained of carriers hiding extra costs in promotions, such as not listing the price for a required cable box.